We have all heard about the power of positivity. Positivity is also about a mindset, and while we are unable to control what has happens around and to us, we can absolutely control how we respond to a given situation. This course takes a deep dive into attitude, and reshaping our approach in a professional environment, though it is certainly applicable to other, every-day situations and interactions. The course talks about choosing your attitude, visualizing success, resisting negative influences, and embracing change. This course is geared toward anyone who is interested in improving their custom service delivery skills, or simply looking for a fresh perspective. Use this course among all levels of your organization to strengthen morale and emulate a company-wide vision of positivity and openness to innovation.