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Communication Skills: What Would You Say?

Preview video
Preview Video
Product ID
aurowwys_vod
Training Time ?
16 to 23 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
5
Quiz Questions
7
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Aurora Pictures
Overview

Workplace safety training programs often focus on individual prevention and risk mitigation. Unfortunately, once an employee becomes comfortable with their work, they may not recognize their own unsafe behavior. Keen observation and positive communication skills will continually reinforce safe working practices in an informal and effective manner.

This online training, “What Would You Say?” demonstrates effective communication techniques to help correct unsafe behavior. Participants learn to avoid common pitfalls of communication and to provide safety advice that is well-received. Use this course to foster more effective team communication.

By using effective communication techniques and avoiding negative or emotional confrontations you can minimize negative reactions and achieve the proper responses needed. This training video is a worthy edition to your safety program. After all, our knowledge of safety protocols is only so effective if we don’t know how to talk about it!

Audience

All workers

Topics
The course presents the following topical areas:
  • Introduction
  • Effective Communication Techniques
  • Avoiding Negative Communication
  • Minimizing Negative Reactions
  • Conclusion

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