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Coaching: 5 Steps to Build a Winning Team, Healthcare Version

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Preview Video
Course Format
  Video On Demand
Product ID
crmlc5sh_vod
Training Time ?
18 to 28 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
9
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
Overview

Some people think of workplace coaching as one person telling everyone else what to do and how to do it. As this training course illustrates, workplace coaches come in many forms. For example, a coach can be a team leader with technical skills to share or a more experienced team member. Even a new team member who brings valuable skills from the outside can be a coach.

Viewers learn about barriers to coaching, such as resistance to being coached. A defensive learner can make communication difficult. Another barrier is when team members are reluctant to coach others because they don't recognize how coaching supports team goals. Problems can also arise if the coach has technical skills but lacks coaching skills. This course teaches five important steps for coaching to overcome these barriers and strengthen the team.

Watch this course and learn valuable coaching skills you can put to use right away.

Audience

Healthcare employees looking to develop coaching skills

Topics
The course presents the following topical areas:
  • Introduction
  • Types of Coaches
  • Barriers to Coaching
  • Prepare the Learner
  • Demonstrate the Process
  • Establish a Positive Atmosphere
  • Have the Learner Perform the Process
  • Follow-Up
  • Conclusion

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