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Have Fun: Create A Positive Culture at Work

Preview video
Preview Video
Course Format
  Video On Demand
Product ID
crmlhfcp_vod
Training Time ?
14 to 24 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
6
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
Overview

Using the St. Paul Saints as a model, this training video shows the importance of creating a positive work culture. The Saints, a baseball team, have been ranked as one of the top service companies in the world. Through staff interviews and game footage this course illustrates what makes the Saints successful.

Viewers learn how Saints co-founder Mike Veeck came up with a marketing plan based on the idea that "Fun Is Good." The atmosphere of fun has led to employee satisfaction, guest involvement, and sold out games. Veeck and his employees emphasize discovering your passion, bringing a positive attitude to work, and showing people you care. For example, treating others the way you want to be treated is essential to Veeck. Being nice and respectful to coworkers as well as customers creates an environment everyone enjoys being in.

Watch this training course for inspiring ideas and learn how to develop and maintain a positive work culture.

Audience

Executives, managers, supervisors, everyone who can influence workplace culture

Topics
The course presents the following topical areas:
  • Introduction
  • Discover Your Passion
  • Bring a Positive Attitude
  • Show People You Care
  • Fun is Good
  • Conclusion

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