Building Amazing Organizations
Contact Us 800‑753‑7889 Log In
Back to Course List

Managing Difficult Trainees

Preview video
Preview Video
Course Format
  Video On Demand
Product ID
lplnmdtr_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
7
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Learning Planet
Overview

One of the biggest mistakes training group leaders make is mistaking difficult behavior for a difficult person. This course shows trainers how to respond to the most distracting type of behaviors while maintaining control of the entire group.

By first demonstrating how to open a training meeting, this course teaches tips and techniques for identifying audience members and understanding their different, often disruptive, behaviors. Emphasizing the importance of group dynamics and the most common attendee behaviors, this course guides learners through the process of developing a plan for managing difficult trainees while sticking to the meeting’s agenda.

Present this course so all your organization’s trainers know how to manage and engage all trainees while conducting productive training sessions.

Audience

Managers and team leaders responsible for conducting training meetings

Topics
The course presents the following topical areas:
  • Introduction
  • Opening Techniques
  • Managing Techniques
  • Group’s Dynamics
  • Common Behaviors
  • Managing Difficult Trainees Plan
  • Recap

© Mastery Training Content Network, a Mastery Technologies enterprise