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Email And Business Writing: Humor in Email

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Course Format
  Video On Demand
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Training Time ?
4 to 8 minutes
Video Format
High Definition
Required Plugins
Number of Lessons
Quiz Questions
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer

It is said laughter is the best medicine. However, in the workplace it is important to understand when it is appropriate to use humor, particularly within written e-mail correspondence. Certain types of humor, like sarcasm for example, don’t translate well in the written word and can be easily misinterpreted. This training explains the importance of using gentle humor as a tool to build rapport. The course demonstrates types approved humor that build warm relationships within the workplace. With this course, employees learn the value of sending effective emails and the power of direct communication within the workplace.

This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Each of these animated vignettes demonstrates a best practice for email and ends with a short assessment to measure learner comprehension. Each course also includes a downloadable key points document to help you remember the basics of what was covered. These courses make for great training on their own or used as a series.


Anyone using email for work

The course presents the following topical areas:
  • Humor In Email

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