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Email And Business Writing: Inappropriate Topics

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Preview Video
Course Format
  Video On Demand
Microlearning
Product ID
sskuemit_vod
Training Time ?
3 to 7 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
4
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
SoftSkillsU
Overview

This vignette discusses the importance of recognizing email scams, such as phishing attacks, fake charities, and other ways people might try to gain personal information or passwords. The course also explains the types of emails one should avoid sending to people at work. It makes solid recommendations to minimize risk to oneself and the organization’s network.

This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Each of these animated vignettes demonstrates a best practice for email, and ends with a short assessment to measure learner comprehension. Each course also includes a downloadable key points document to help you remember the basics of what was covered. These courses make for great training on their own, or used as a series.

Audience

All employees

Topics
The course presents the following topical areas:
  • Inappropriate Topics

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