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Demonstrating Emotional Intelligence

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Training Time ?
19 to 27 minutes
Video Format
High Definition
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Quiz Questions
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Wrong Answer Remediation
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Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
StressStop/AudioVision Inc.

Emotions are contagious; when someone is sad, other people can empathize and also become sad. Your emotions affect each interaction you have, whether you realize it or not. Having this emotional awareness is an important skill to have in order to build and sustain relationships with others.

In this training course, employees watch realistic conversations between individuals. Some areas of focus include reading of emotions, underlying emotions, attunement, and elevation. Learners will even be able to practice recognizing the six major emotions while taking this training.

With this training course, learners understand the need for emotional intelligence and how it affects their day-to-day lives and relationships.



The course presents the following topical areas:
  • Introduction
  • Reading Emotions
  • Underlying Emotions
  • The 6 Major Emotions
  • Two Levels of the Brain
  • Attunement
  • Elevation
  • Conclusion

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