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Difficult Conversations

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Preview Video
Course Format
  Video On Demand
Product ID
tjhcdcon_vod
Training Time ?
38 to 48 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
10
Quiz Questions
10
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Interactive Producer
Mastery Training Content Network
Original Content Producer
The Jeff Havens Company
Overview

There are many uncomfortable topics leaders must address in the workplace. This video training uses humor to explore best practices on how to have difficult conversations in the workplace.

This video training educates viewers about best practices for many difficult conversations in the office. Viewers learn how to appropriately approach employees for discussions about technology use during meetings, odor, attire, and other uncomfortable topics.

Use this video to prepare your leaders to successfully conduct difficult discussions with employees.

Audience

Supervisors and managers

Topics
The course presents the following topical areas:
  • Appropriate Vs. Inappropriate Use Of Technology In Meetings
  • Odor Issues
  • Dealing With Personality Issues
  • Communicating A Low Performance Review
  • Addressing Inappropriate Attire
  • Denying Vacation Requests
  • Addressing Sexual Harassment Concerns
  • Saying No To Promotions And New Jobs
  • Letting Someone Go
  • Announcing Major Changes

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