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Communication Skills - Adding Reinforcement

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Preview Video
Course Format
  Video On Demand
Microlearning
Product ID
vviscsar_vod
Training Time ?
2 minutes
Language(s)
English
Video Format
Standard Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Interactive Producer
Mastery Training Content Network
Original Content Producer
Video Visions
Overview

Learn how to avoid costly communication errors by reinforcing your message. This video shows an interaction that highlights the importance of not assuming you are understood, repeating and rephrasing, using visuals, and getting a recap.

This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Communication Skills: Talk Isn’t Cheap.”

Audience

All employees

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