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Communication Skills: Talk Isn't Cheap

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Preview Video
Course Format
  Video On Demand
Product ID
vvistich_vod
Training Time ?
19 to 29 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
7
Quiz Questions
10
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Video Visions
Overview

Have you ever asked for one thing and got something else? Many hours, and even money, can be wasted by not communicating effectively. Each person has an opportunity to do their part in communicating clearly. In this course, employees learn the many errors that arise unknowingly when communicating with others. The course demonstrates how to make a message clear, the importance of paying attention to details, and how to use reinforcement to get a point across.

With this training, employees learn the value of using effective communication and the power of asking questions in order to eliminate confusion in the workplace.

Audience

All Employees

Topics
The course presents the following topical areas:
  • Introduction
  • Communication Errors
  • Make Yourself Clear
  • Reinforcement
  • Active Listening
  • Find The Hidden Message
  • Conclusion

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