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Communication Skills: Talk Isn't Cheap

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Product ID
vvistich_vod
Training Time ?
19 to 29 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
7
Quiz Questions
10
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Video Visions
Overview

Make your relationships more rewarding and productive by paying more attention to how you talk and listen. Each person has an opportunity to do their part in communicating clearly. When people don’t communicate effectively time and money goes to waste.

In this course, employees learn the many errors that arise unknowingly when communicating with others. The course also explains how to make messages more clear, the emphasis of paying attention to details and the importance of using reinforcement to get a point across.

With this training, employees learn how ask questions and effectively communicate in order to create a more productive work environment.

Audience

All Employees

Topics
The course presents the following topical areas:
  • Introduction
  • Communication Errors
  • Make Yourself Clear
  • Reinforcement
  • Active Listening
  • Find The Hidden Message
  • Conclusion

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