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Communication Skills: What Would You Say?

5 Lessons
16-23 Minutes
7 Quiz Questions

Course Overview


Workplace safety training programs often focus on individual prevention and risk mitigation. Unfortunately, once an employee becomes comfortable with their work, they may not recognize their own unsafe behavior. This online training, “What Would You Say?” demonstrates effective communication techniques to help correct unsafe behavior. Participants learn to avoid common pitfalls of communication and to provide safety advice that is well-received. Use this course to foster more effective team communication. By using effective communication techniques and avoiding negative or emotional confrontations you can minimize negative reactions and achieve the proper responses needed.

Communication Skills: What Would You Say? thumbnails on a slider
Communication Skills: What Would You Say? thumbnails on a slider
Communication Skills: What Would You Say? thumbnails on a slider
Communication Skills: What Would You Say? thumbnails on a slider

    Key Audience


    All workers

    Course Topics


    Introduction
    Effective Communication Techniques
    Avoiding Negative Communication
    Minimizing Negative Reactions
    Conclusion

    Course Detail


    Course ID
    aurowwys_vod

    Time

    16-23 Min
    Questions
    7

    Languages

    en

    video format

    SD-Wide

    captions

    Yes

    Resources

    Yes

    Lessons

    5

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no