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Conflict Resolution In The Office

6 Lessons
13-23 Minutes
10 Quiz Questions

Course Overview


When workplace conflicts go unresolved, they can raise stress levels, interfere with business and even lead to physical violence. On the flip side, when handled appropriately conflict can be a source of innovation and positive change. This training focuses on recognizing conflicts that arise in the workplace and how to prevent and solve them. Procedural conflict, communication issues, and misunderstandings are just some of the examples of conflict explored in this course. This training goes into the details of resolving conflicts effectively. Use this course to help your team diffuse conflicts before they become a problem.

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Conflict Resolution In The Office thumbnails on a slider
Conflict Resolution In The Office thumbnails on a slider
Conflict Resolution In The Office thumbnails on a slider

    Key Audience


    Office workers

    Course Topics


    Introduction
    Understanding Conflict In The Workplace
    Responses That Can Make Things Worse
    Resolving Conflicts Effectively
    How To Handle A Confrontation
    Conclusion

    Workplaces


    Offices

    Course Detail


    Course ID
    marccrof1_vod

    Time

    13-23 Min
    Questions
    10

    Languages

    en-es

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    6

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no