Course Overview
Conflict is inevitable, however, a leader’s response to a conflict can make all the difference in creating a positive outcome. This video training explores the skills needed to improve communication and create win-win scenarios at work. This video course educates viewers how to reduce workplace conflicts. Viewers learn how effective communication can reduce workplace stress. Use this video to educate leaders on how to communicate more effectively and improve their ability to create win-win scenarios in the workplace.
Key Audience
Supervisors and managers
Course Topics
Introduction
Communicate Effectively
Setting Boundaries
Emotional Intelligence
Institute Consequences
Summary
Course Detail
Course ID
tqueeccw_vod
Time
6-8 MIN
Questions
"3"
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
6
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning