Course Overview
From time to time, conflict does occur, and we must understand conflict for a greater chance of a successful outcome. This video training explores improving how to handle conflict professionally. This training explores what conflict is and how to manage it. This training shows examples of different conflict handling techniques, and how the role of facilitator should function. Conflicts can have a significant negative impact on the workplace. Use this video to educate employees about improving the way they handle conflict.
Key Audience
Everyone
Course Topics
Introduction
What Is Conflict?
The Impacts Of Conflict
Conflict Handling Techniques
Facilitator Role
Recap
Course Detail
Course ID
lplnhcon_vod
Time
10-10 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
6
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning