Disciplining an associate does not have to be negative and accusatory. It is possible to manage disciplinary issues in a positive way and all it takes to conquer these challenges is five easy steps. This training provides simple step-by step instructions on how to identify the problem, determine problem severity, discuss the problem, properly document the discussion and how to follow up to encourage the desired behavioral change. Use this online training video to learn how to boost employee morale through positive discipline and performance-based coaching.
Anyone seeking to improve their coaching style or method
Step 1: Identify the Problem
Step 2: Analyze the Problem
Step 3: Discuss the Problem
Step 4: Document the Discussion
Step 5: Follow Up
Management: Mentoring and Coaching