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Let Them Know You’re Listening

5 Lessons
16-19 Minutes
3 Quiz Questions

Course Overview


The main reasons why people don’t listen is because they are either uninterested, distracted, or do not value the information. However, being a good listener builds trust, makes one more approachable, saves time and money in the workplace, and creates positive relationships. This training course teaches employees how to become better listeners. Viewers learn the importance of paying attention and clarifying. This course illustrates how to clarify by following some simple steps. Viewers also learn about body language such as eye contact, and verbal cues such as saying, “I understand.” The six stages of active listening are also depicted. Use this course to learn how to become a better listener and improve the workplace environment.

Let Them Know You’re Listening thumbnails on a slider
Let Them Know You’re Listening thumbnails on a slider
Let Them Know You’re Listening thumbnails on a slider
Let Them Know You’re Listening thumbnails on a slider

    Key Audience


    Everyone

    Course Topics


    It’s Easy To Not Listen
    Body Language And Verbal Cues
    Paying Attention And Clarifying
    Listening Stages 1 - 3
    Listening Stages 4 - 6

    Workplaces


    Not Specified

    Course Detail


    Course ID
    bbrnltky_vod

    Time

    16-19 MIN
    Questions
    "3"

    Languages

    en-es

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    5

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning