Course Overview
This one-minute video explains a four step process you can follow to manage a conflict situation. Whether you have a conflict with a customer, colleague or manager, these steps can be followed.
Key Audience
All employees
Course Topics
Managing Conflict In 1 Minute
Course Detail
Course ID
lplnmaco_m_vod
Time
1-1 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
1
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning
Yes