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Managing Expectations and Self-Fulfilling Prophecies

8 Lessons
23-33 Minutes
10 Quiz Questions

Course Overview


Each and every one of us has the ability to influence the behavior of others. Our expectations of someone’s behavior impacts how we behave and how they interact with us. These observable truths are explored in this online training video on self-fulfilling prophecies and managing expectations. This video training introduces a concept referred to as the Expectation Cycle, based on psychological principles drawn from the infamous Pygmalion effect. The four components of the Expectation Cycle are climate, input, output and feedback. Each factor is explored in order to highlight how it can be used to get the most from all of your interactions using a combination of dramatization and real-life experiences. Upon completion of this training program leaders are equipped to identify how their actions can contribute to improved employee performance. Once leaders understand how to positively impact the behavior of others everyone wins.

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Managing Expectations and Self-Fulfilling Prophecies thumbnails on a slider
Managing Expectations and Self-Fulfilling Prophecies thumbnails on a slider
Managing Expectations and Self-Fulfilling Prophecies thumbnails on a slider

    Key Audience


    All leaders

    Course Topics


    Introduction
    Expectations Become Reality
    The Expectation Cycle
    Factor 1: Climate
    Factor 2: Input
    Factor 3: Output
    Factor 4: Feedback
    Conclusion

    Workplaces


    Offices

    Course Detail


    Course ID
    crmlmesp_vod

    Time

    23-33 Min
    Questions
    10

    Languages

    en

    video format

    SD-Wide

    captions

    No

    Resources

    Yes

    Lessons

    8

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no