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Respectful Workplace Communication

7 Lessons
18-28 Minutes
10 Quiz Questions

Course Overview


You probably already know some things it takes to be a respectful communicator, such as don’t interrupt, don’t be rude, and make sure you listen well. However, with the diverse nature of today’s workplace, those steps are just the beginning. Respectful communication also means trying to understand each individual and their ideas, to the point where we go out of our way to do so. It also means we value other people and are concerned with how we come across to them. Essentially, respectful communication is always communicating with basic decency. While there may be numerous aspects of this, this Video On Demand training teaches you five techniques to become a more respectful communicator.

The five steps are: consider your audience, talk with someone, not about them, understand what others are saying, know the boundaries of what’s appropriate, and communicate respectfully during disagreements. The video provides instructions and other helpful pieces of advice for each step.

Mastering each step, and utilizing them together, allows you to become a respectful communicator. After all, when we work together to solve problems, rather than letting differences become hindrances, we display the “give and take” required to create a respectful workplace. Following the strategies presented here gives you the knowledge to do just that.

Respectful Workplace Communication thumbnails on a slider
Respectful Workplace Communication thumbnails on a slider
Respectful Workplace Communication thumbnails on a slider
Respectful Workplace Communication thumbnails on a slider

    Key Audience


    All employees

    Course Topics


    Introduction
    Consider Your Audience
    Talk With Someone
    Confirm You Understand
    Know the Boundaries
    Communicate Respectfully
    Conclusion

    Course Detail


    Course ID
    crmlrwco_vod

    Time

    18-28 MIN
    Questions
    10

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    7

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    No

    Microlearning

    No