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Respectful Workplace Communication

7 Lessons
19-29 Minutes
10 Quiz Questions

Course Overview


You probably already know some things it takes to be a respectful communicator, such as don’t interrupt, don’t be rude, and make sure you listen well. However, with the diverse nature of today’s workplace, those steps are just the beginning. This Video On Demand training teaches you five techniques to become a more respectful communicator.The five steps are: consider your audience, talk with someone, not about them, understand what others are saying, know the boundaries of what’s appropriate, and communicate respectfully during disagreements. The video provides instructions and other helpful pieces of advice for each step. Mastering each step, and utilizing them together, allows you to become a respectful communicator.

Respectful Workplace Communication thumbnails on a slider
Respectful Workplace Communication thumbnails on a slider
Respectful Workplace Communication thumbnails on a slider
Respectful Workplace Communication thumbnails on a slider

    Key Audience


    All employees

    Course Topics


    Introduction
    Consider Your Audience
    Talk With Someone
    Confirm You Understand
    Know the Boundaries
    Communicate Respectfully
    Conclusion

    Course Detail


    Course ID
    crmlrwco_vod

    Time

    19-29 Min
    Questions
    10

    Languages

    en

    video format

    SD-Wide

    captions

    No

    Resources

    Yes

    Lessons

    7

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no