Course Overview
Some people are naturally better at showing empathy than others. This video training explores ways to improve how you show empathy. This training explores how to build trust and rapport with others. Viewers learn about the importance of empathetic listening. This training explains ways you can show empathy in your workplace. Empathy is a way to show others that you are paying attention to their needs. Use this video to educate employees about showing empathy to improve workplace relationships with colleagues and customers.
Key Audience
All employees
Course Topics
Introduction
Showing Empathy
Building Trust And Rapport
Empathetic Listening
Empathy Vs Sympathy
Recap
Course Detail
Course ID
lplnsemp_vod
Time
10-10 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
6
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning