Course Overview
People thrive at work and are most likely to quit their job because of the same reason: their boss. Being a manager is not easy but with a few basic skills, supervising others will become like second nature. This online training course shows examples of how to handle certain work situations by comparing the incorrect method with the correct method. The different sections discuss how to involve employees in decisions, listen to employees’ concerns, focus on solutions instead of problems, and deal with mistakes. With this training course, supervisors will gain a better understanding of what it takes to become a responsive, inspiring manager.
Key Audience
Supervisors and managers
Course Topics
Introduction
Involving Employees in Decisions
Listening to Employee's Concerns
Focusing on Solutions
Dealing With Mistakes
Conclusion
Course Detail
Course ID
vviswiwm_vod
Time
20-30 MIN
Questions
"10"
Languages
en
video format
SD-Wide
captions
Yes
Resources
Yes
Lessons
6
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning