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3 Steps to Managing Change Healthcare Version

Preview video
Preview Video
Course Format
  Video On Demand
Product ID
crml3smh_vod
Training Time ?
20 to 30 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
8
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
Overview

In the modern workplace, change is inevitable, and in an industry such as healthcare change can be particularly swift and far-reaching. This online video provides information needed for healthcare workers to deal with change, understand their reactions to change and use the upheaval and opportunities afforded by change to the best possible ends.

The program cites three basic stages in how workers react to change: the ending stage, the neutral zone and the beginning stage. Once workers understand what to expect from these stages, they can manage change in a more productive manner.

Because change is unavoidable, the video informs managers of particular actions to take to ensure their staff grows and adapts with change. Practices such as involving a staff in the change and restructuring, and events such as rituals and ceremonies can symbolize the passage through the phases of change.

The training video shows workers how the power to deal with change is inherent and, when embraced, change can make them stronger and more valuable. By showing what change brings to a company and individual, the program demonstrates how easy it is to ensure change is for the best.

Audience

Healthcare workers faced with change and restructuring in their workplace

Topics
The course presents the following topical areas:
  • Introduction
  • Adapting to Change
  • Involving Your Staff
  • The Change Cycle
  • The Ending Stage
  • The Neutral Zone
  • The Beginning Stage
  • Conclusion

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