Acting with Accountability
- Product ID
- crmlawac_vod
- Training Time ?
- 25 to 36 minutes
- Language(s)
- English
- Video Format
- Standard Definition Wide
- Required Plugins
- None
- Number of Lessons
- 12
- Quiz Questions
- 11
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
- Interactive Producer
- Mastery Training Content Network
- Original Content Producer
- CRM Learning
Your friends, your family, and even people at work may ask you the question, “Can we count on you?” In essence, they are asking whether or not you are accountable. They want to know if you are the type of person to always keep your word and get the job done, and if you put all you can into your responsibilities. This On Demand lesson teaches you 10 behaviors to help guide you to becoming the dependable and reliable person those around you want you to be.
Regardless of your job or position within your company, the more you follow these behaviors, the more people will learn they can count on you. These behaviors are simple to practice and implement, such as “make sure you understand what is asked of you”; others, such as “be a team player” may take more time to develop. With practice, and the information presented here, you will quickly become more accountable.
Anyone looking to gain a better perspective on accountability
- Introduction
- Make Sure You Understand
- Write and Speak Clearly
- Do What You Say
- Don't Make Excuses
- Learn From Your Mistakes
- Be Ethical
- Take Initiative to Solve Problems
- Serve Customers Professionally
- Be a Team Player
- Solve Your Own Conflicts
- Conclusion
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