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Email And Business Writing: The Subject Line

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Course Format
  Video On Demand
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Training Time ?
3 to 8 minutes
Video Format
High Definition
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Quiz Questions
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
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Mastery Training Content Network
Original Content Producer

The subject line of your email needs to be attention-getting and information rich to make sure the recipient reads it and to avoid being sent to the SPAM folder. This video presents the importance of the subject line in emails. Viewers learn how to write good, informative subject lines. Use this video to educate employees how to get better results with their emails by using quality subject lines.

This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Each of these animated vignettes demonstrates a best practice for email and ends with a short assessment to measure learner comprehension. Each course also includes a downloadable key points document to help you remember the basics of what was covered. These courses make for great training on their own, or used as a series.


All employees

The course presents the following topical areas:
  • The Subject Line

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