October 31, 2024
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March 21, 2016
Social media training is important in the workplace
In an era where anybody can say anything at anytime using a whole host of social media platforms, it’s important to counsel employees on their online...
August 29, 2013
Positive Customer Service Prevents Social Media Criticism
It used to be that if someone had a negative customer service experience with a company, they would share it with a few friends. Nowadays,...