Course Overview
Things like sharing additional benefits, mentioning special offers and providing additional information can all add value to the customer. This one-minute video shares some tips on how to provide a better customer experience through adding value.
Key Audience
Anyone in a customer-facing role
Course Topics
Adding Value In 1 Minute
Course Detail
Course ID
lplnaval_m_vod
Time
1-1 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
1
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning
Yes