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Building Customer Relationships: Demonstrating Your Values

1 Lessons
7-10 Minutes
3 Quiz Questions

Course Overview


Showcasing your personal values, or those of your company, is an excellent way to distinguish yourself from your competitors, not to mention that today’s customers pay as much attention to a company’s values as they do to the products and services those companies sell. This microlearning details the different kinds of values you might choose to highlight, how to effectively showcase those values, and what happens when your values conflict with your customers’ values.

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    Key Audience


    All those in a customer-facing role

    Course Topics


    Demonstrating Your Values

    Workplaces


    Offices

    Course Detail


    Course ID
    tjhcbcre_m02_vod

    Time

    7-10 MIN
    Questions
    "3"

    Languages

    en

    video format

    HD

    captions

    Yes

    Resources

    Yes

    Lessons

    1

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    Yes