Key Audience
Anyone managing people who conduct business over the phone
Course Topics
Call Evaluations In 1 Minute
Categories
Management: Feedback and Recognition
Management: Leadership Skills
Occupational Skills: Customer Service
Course Detail
Course ID
lplnceva_m_vod
Time
1-1 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
1
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning
Yes