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Customer Service – Cutting Corners

1 Lessons
2-2 Minutes
0 Quiz Questions

Course Overview


This course shows customer service reps how cutting corners becomes a damaging viral video, compared to an example of exceptional service, leading to rave reviews. This course demonstrates the power of going above and beyond and providing exceptional customer service. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

Customer Service – Cutting Corners thumbnails on a slider
Customer Service – Cutting Corners thumbnails on a slider
Customer Service – Cutting Corners thumbnails on a slider
Customer Service – Cutting Corners thumbnails on a slider

    Key Audience


    Customer Service Reps

    Course Topics


    Cutting Corners

    Course Detail


    Course ID
    at30cscc_vod

    Time

    2-2 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    No

    Lessons

    1

    Remediation

    No

    Bookmarking

    No

    Feedback

    No

    Microlearning

    Yes