View All Courses

Customer Service – Service Delayed Is Service Denied

1 Lessons
3-3 Minutes
0 Quiz Questions

Course Overview


Watch how not delivering “service on time” turns into an entertaining – but damaging – customer review. This video shows service providers how to be aware of what your customer needs and when they need it. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

Customer Service – Service Delayed Is Service Denied thumbnails on a slider
Customer Service – Service Delayed Is Service Denied thumbnails on a slider
Customer Service – Service Delayed Is Service Denied thumbnails on a slider
Customer Service – Service Delayed Is Service Denied thumbnails on a slider

    Key Audience


    Customer Service Providers

    Course Topics


    Service Delayed is Service Denied

    Course Detail


    Course ID
    at30cssd_vod

    Time

    3-3 Min
    Questions
    0

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    No

    Lessons

    1

    Remediation

    No

    Bookmarking

    No

    Feedback

    No

    Microlearning

    Yes