Course Overview
This one-minute video presents a four-step method to handle a customer service problem. Learn the C.A.R.P. method in just one minute.
Key Audience
Anyone in customer service
Course Topics
Customer Service Tip - C.A.R.P. In 1 Minute
Course Detail
Course ID
lplncstc_m_vod
Time
1-1 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
1
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning
Yes