Course Overview
This one-minute video shows how you can say no nicely when talking with a customer. This microlearning presents four easy steps to follow.
Key Audience
Anyone in a customer-facing role
Course Topics
How To Say No Nicely To A Customer In 1 Minute
Course Detail
Course ID
lplnhtsc_m_vod
Time
1-1 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
1
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning
Yes