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Operations Management: Role Of The Customer And Supplier

5 Lessons
7-12 Minutes
5 Quiz Questions

Course Overview


The relationship between customers and businesses is symbiotic. Businesses need customers to survive, and customers need businesses to meet their needs. This course is of particular interest to those in their organization tasked with the critical role of supply chain, logistics, and broader operations management. The course covers meeting the customer needs, the role of the supplier, and various types of suppliers and customers. The course highlights how businesses need to tailor their efforts to appeal to different customer types. Use this course to ensure consistent understanding and awareness of processes and continuous and timely service and product delivery.

Operations Management: Role Of The Customer And Supplier thumbnails on a slider
Operations Management: Role Of The Customer And Supplier thumbnails on a slider
Operations Management: Role Of The Customer And Supplier thumbnails on a slider
Operations Management: Role Of The Customer And Supplier thumbnails on a slider

    Key Audience


    The course is geared for those particularly on the front lines of operations and logistics management within their organization regardless of size or industry.

    Course Topics


    Introduction
    Meeting The Customer Needs
    The Role Of The Supplier
    Supplier And Customer Types
    Summary

    Course Detail


    Course ID
    tqueomrc_vod

    Time

    7-12 Min
    Questions
    5

    Languages

    en

    video format

    HD

    captions

    No

    Resources

    Yes

    Lessons

    5

    Remediation

    Yes

    Bookmarking

    Yes

    Feedback

    Yes

    Microlearning

    no