Course Overview
In today’s increasingly global workforce, it is more important than ever for individuals to be able to work with other teams in the organization for a more streamlined approach and a more positive outcome. This course discusses collaboration, the importance of working for the customer, having an appreciation for all departments, and managing and resolving interdepartmental conflict. Utilize this course to foster a stronger sense of community and facilitate a greater awareness around working with different teams, and the importance of branching out across departments.
Key Audience
This course is aimed at anyone interested in improving their collaborative skills and ability to work with other teams across their organization.
Course Topics
Introduction
Working For The Customer
Appreciation For All Departments
Interdepartmental Conflict
Recap
Categories
Occupational Skills: Customer Service
Teamwork: Communication Skills
Teamwork: Interpersonal Skills
Course Detail
Course ID
lplnwwod_vod
Time
10-10 MIN
Questions
Languages
en
video format
HD
captions
No
Resources
Yes
Lessons
5
Remediation
Yes
Bookmarking
Yes
Feedback
Yes
Microlearning