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Understanding Emotional Intelligence

Preview video
Preview Video
Course Format
  Video On Demand
Product ID
sst9uein_vod
Training Time ?
11 to 19 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
8
Quiz Questions
8
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
StressStop/AudioVision Inc.
Overview

This training helps people understand what emotional intelligence is. Fostering emotional intelligence, controlling the emotions, and having empathy for other’s emotions are vital skills for building and maintaining healthy relationships. Modern technology has helped scientists understand how emotions affect us. Understanding how the brain works helps people understand how they work. This training teaches us how to understand emotions, emotional intelligence skills, and how to foster and self-regulate our emotions.

The training focuses how self-awareness helps a person control their emotions when they need to. This often helps a person make better decisions. Being empathetic and listening can help someone not be defensive and cause more problems. Use this course to help employees understand emotional intelligence and apply this understanding to their everyday life.

Audience

Anyone who works with others

Topics
The course presents the following topical areas:
  • Introduction
  • The Thinking Brain
  • How the Brain Works
  • Emotional Intelligence Skills
  • Step 1: Fostering Awareness
  • Step 2: Self-Regulate
  • Step 3: Respond with Empathy
  • Conclusion

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