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Lessons: 10
Training Time: 9-19
Customer Service: De-escalation Techniques For Difficult Customers

Lessons: 7
Training Time: 27-37
Dealing With Allergens In Food Processing And Handling Environments

Lessons: 12
Training Time: 16-26
Workplace Violence Prevention In California

Lessons: 7
Training Time: 9-19
Workplace Violence Prevention For Supervisors In California

Lessons: 5
Training Time: 7-12
Operations Management: Role Of The Customer And Supplier

Lessons: 5
Training Time: 11-18
Supply Chain: Introduction To Supply Chain Management

Lessons: 1
Training Time: 1-1
Customer Service Tip – C.A.R.P. In 1 Minute

Lessons: 7
Training Time: 23-31
Walking The Walk: Preventing Sexual And Other Forms Of Harassment In The Workplace

Lessons: 7
Training Time: 26-34
Walking The Walk: Preventing Sexual And Other Forms Of Harassment In The Workplace For Managers

Lessons: 6
Training Time: 10-10
Fix The Customer First

Lessons: 7
Training Time: 17-27
Customer Service: So Help Me, Supervisor Edition

Lessons: 7
Training Time: 15-25
Customer Service: So Help Me, Employee Edition

Lessons: 1
Training Time: 3-3
Customer Service Supervision – Tell People What They’re Doing Right

Lessons: 1
Training Time: 3-3
Customer Service Supervision – Don’t Let Policy Detract From Service

Lessons: 1
Training Time: 3-3
Customer Service – It’s Policy, There’s Nothing I Can Do

Lessons: 1
Training Time: 3-3
Customer Service – I’ve Heard This All Before

Lessons: 1
Training Time: 2-2
Customer Service – It’s Not My Department

Lessons: 11
Training Time: 31-31
Come Back to Work Safely: Retail and Customer Service

Lessons: 7
Training Time: 10-20
Wage And Hour Compliance (FLSA) Made Simple

Lessons: 26
Training Time: 34-70
Sexual Harassment Prevention For Non-Supervisors In California 1-Hour Course: Part 2

Lessons: 9
Training Time: 19-45
Sexual Harassment Prevention For Non-Supervisors In California 1-Hour Course: Part 1

Lessons: 8
Training Time: 18-33
Sexual Harassment Prevention in Illinois for Managers and Supervisors

Lessons: 7
Training Time: 13-28
Sexual Harassment Prevention in Illinois

Lessons: 6
Training Time: 13-28
Sexual Harassment Prevention in Delaware

Lessons: 6
Training Time: 17-32
Sexual Harassment Prevention in Delaware for Managers and Supervisors

Lessons: 4
Training Time: 8-23
Workplace Ethics Made Simple

Lessons: 8
Training Time: 12-22
Anti-Trust Laws Made Simple

Lessons: 3
Training Time: 6-11
Customer Service: Skills Required

Lessons: 4
Training Time: 4-9
Customer Service: Reasons To Excel

Lessons: 4
Training Time: 4-9
Customer Service: Communication

Lessons: 9
Training Time: 10-10
Retail Face To Face Sales

Lessons: 6
Training Time: 39-49
Orientation: Successful Workplace Behaviors

Lessons: 9
Training Time: 11-16
Supervisor Skills: Respect, Motivate and Retain Employees

Lessons: 5
Training Time: 14-24
Customer Service: Understanding the Customer’s View

Lessons: 9
Training Time: 19-29
Customer Service: Avoid Costly Mistakes

Lessons: 5
Training Time: 11-21
Customer Service: Avoid Costly Mistakes (Supervisor Tips)

Lessons: 5
Training Time: 17-27
Slips Trips and Falls: Retail

Lessons: 1
Training Time: 3-3
Customer Service – Observe The Difference In Every Customer

Lessons: 1
Training Time: 3-3
Customer Service – Acknowledge Every Customer

Lessons: 1
Training Time: 3-3
Customer Service – I’m Right, You’re Wrong

Lessons: 1
Training Time: 2-2
Customer Service – It’s Not My Problem

Lessons: 1
Training Time: 2-2
Customer Service – The Invisible Customer

Lessons: 8
Training Time: 16-26
Customer Service Gone Viral

Lessons: 1
Training Time: 2-2
Customer Service – Cutting Corners

Lessons: 1
Training Time: 3-3
Customer Service – Are You With Me?

Lessons: 1
Training Time: 4-4