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Occupational Skills: Sales
Successful sales people possess a number of specific skills related to communication. Use these sales training courses to develop a more productive and successful sales team.
Lessons: 1
Training Time: 7-10
Building Customer Relationships: Building Rapport With Customers
Lessons: 1
Training Time: 7-10
Building Customer Relationships: Demonstrating Your Values
Lessons: 1
Training Time: 6-9
Building Customer Relationships: Managing Customer Expectations
Lessons: 1
Training Time: 6-9
Building Customer Relationships: Effective Problem Solving
Lessons: 1
Training Time: 6-9
Building Customer Relationships: Utilizing Customer Feedback
Lessons: 5
Training Time: 9-9
Customer Win Back Techniques
Lessons: 9
Training Time: 22-22
Selling In A Virtual Environment
Lessons: 1
Training Time: 1-1
Powerful Phrases At Work In 1 Minute
Lessons: 1
Training Time: 1-1
Dealing With Know-It-All Customers In 1 Minute
Lessons: 1
Training Time: 1-1
Coping Under Fire On The Front Line In 1 Minute
Lessons: 1
Training Time: 1-1
Negotiation Skills In 1 Minute
Lessons: 1
Training Time: 1-1
Abusive Customers In 1 Minute
Lessons: 1
Training Time: 1-1
Calming Upset Customers (Sorry, Glad, Sure) In 1 Minute
Lessons: 1
Training Time: 1-1
Collecting Debt In 1 Minute
Lessons: 1
Training Time: 1-1
Sales Objections Handling In 1 Minute
Lessons: 1
Training Time: 1-1
Value Led Sales Conversations In 1 Minute
Lessons: 1
Training Time: 1-1
Service Based Selling In 1 Minute
Lessons: 1
Training Time: 1-1
Taking Ownership In 1 Minute
Lessons: 1
Training Time: 1-1
Asking For The Business In 1 Minute
Lessons: 1
Training Time: 1-1
Features And Benefits In 1 Minute
Lessons: 1
Training Time: 1-1
Handling Objections Tips In 1 Minute
Lessons: 1
Training Time: 1-1
Influencing Others In 1 Minute
Lessons: 1
Training Time: 1-1
Offering A Solution In 1 Minute
Lessons: 1
Training Time: 1-1
Objection Handling (Feel, Felt, Found) In 1 Minute
Lessons: 1
Training Time: 1-1
Overcoming Sales Objections In 1 Minute
Lessons: 1
Training Time: 1-1
Permission To Ask Questions In 1 Minute
Lessons: 1
Training Time: 1-1
Positive First Impressions In 1 Minute
Lessons: 1
Training Time: 1-1
Outbound Calling In 1 Minute
Lessons: 1
Training Time: 1-1
Professional Telephone Greeting In 1 Minute
Lessons: 1
Training Time: 1-1
Moments Of Truth In 1 Minute
Lessons: 1
Training Time: 1-1
Live Chat Tips In 1 Minute
Lessons: 1
Training Time: 1-1
Make Their Day In 1 Minute
Lessons: 1
Training Time: 1-1
How To Say No Nicely To A Customer In 1 Minute
Lessons: 1
Training Time: 1-1
Indifference In 1 Minute
Lessons: 1
Training Time: 1-1
Service Orientation In 1 Minute
Lessons: 1
Training Time: 1-1
Telephone Transfers In 1 Minute
Lessons: 1
Training Time: 1-1
Telephone Hold Standards In 1 Minute
Lessons: 1
Training Time: 1-1
Great Customer Service Tips In 1 Minute
Lessons: 1
Training Time: 1-1
Acknowledge Customer Contact In 1 Minute
Lessons: 1
Training Time: 1-1
Adding Value In 1 Minute
Lessons: 1
Training Time: 1-1
Apologizing For Delays In 1 Minute
Lessons: 1
Training Time: 1-1
Avoiding Escalations In 1 Minute
Lessons: 1
Training Time: 1-1
Bad News, Good News In 1 Minute
Lessons: 1
Training Time: 1-1
Customer Effort In 1 Minute
Lessons: 1
Training Time: 1-1
Customer Service Recovery (HEARD) In 1 Minute
Lessons: 1
Training Time: 1-1
A Positive Response To Customers In 1 Minute
Lessons: 1
Training Time: 1-1
Dealing With A Silent Colleague Or Customer In 1 Minute
Lessons: 1
Training Time: 1-1
ESOL – English As A 2nd Language In 1 Minute
Lessons: 1
Training Time: 1-1
Funnel Questions In 1 Minute
Lessons: 1
Training Time: 1-1